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Unit 2

Unit 2

经营成果
Business Result
中级预备
Pre-intermediate
第二单元 工作简介:花艺师
Unit2 A worker’s profile: A florist
斯科特花店是一个在纽约的花店
Scott’s Flowers is a flower shop in New York City.
罗伯特·斯尔是一个花艺师
Robert Palliser is a florist.
我的名字是罗伯特·斯尔
My name is Robert Palliser.
呃……我是一个花艺师
Eh……I’m a florist.
我在纽约的斯科特花店工作
And l work in Scott’s Flowers in New York City.
我的工作是制作花束
My job consists of making bouquets,
呃,我安排事情
Eh, I create the arrangements.
我每天和顾客说话
l talk with customers every day.
非常好
Very well.
我每天还要接收订单和打电话
I also take orders and phone every day.
我还要交货物
And l do the deliveries.
它们都寄出去了
They’re all sent.
呃 我要应付供应商
Eh, l deal with suppliers,
我不是在接待顾客就是在打电话或者是在店里
And l deal with the customers or on the phone and in the store,
还有所有和我一起工作的雇员 以及职员代表都要做这些事情
as well as all of my employees l work with, my staff representatives.
—嗨 你近来怎么样?—你近来怎么样?—很好很好
Hi, how are you doing? How are you doing? Good, good.
每天 呃……
Every day, uh……
有顾客来店里
l had customers coming to the store.
呃……也有通过电话消费的顾客
Uh…… l also handle customers on the phone.
呃……我们每天都接好多电话
Uh…… We get a lot of phone calls every day.
我们有固定的顾客和供应商
We have regular list that we deal with the customers and suppliers.
我们有我们自己的供应商
We have our suppliers,
呃……在欧洲 欧洲的所有地方
eh…… at Europe, all of Europe,
现在甚至是在南美
even now South America,
我们每天都有相同的顾客
And we have the same customers ,too, as well, every day.
我一天中的大部分时间都在跟别人说话 呃……
l spend most of my day speaking to people, uh…..
我自己的时间很少
lt’s very little just on my own.
作为一个花艺师 你需要很高的沟通技巧
Being a florist, your communication skills need to be very high,
呃……每天应付顾客和各种各样的人
uh…… dealing with customers and people,
一天中的大部分时间你都需要跟别人沟通 所以交际能力非常重要
every day, most of the every minute of a day. So it’s important.
牛津大学制作
Oxford University Press MMXll

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视频概述

牛津大学制作的关于纽约斯科特花店店主的工作内容及工作性质的简单介绍

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https://www.youtube.com/watch?v=62-Gm_9v_XU

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