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如何处理行为举止问题 – 译学馆
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如何处理行为举止问题

How to Approach Behavioral Questions

嗨 我是Gayle Laakmann McDowell 《程序员面试金典》的作者
Hi, I’m Gayle Laakmann McDowell, author of Cracking the Coding Interview.
今天我要谈的话题是如何在面试中表现得体
I want to talk to you today about how to do well in behavioral questions.
大多数面试者在准备技术面试时 只专注于技术
A lot of candidates when preparing for a technical interview just focus on the technical stuff and
而完全忽略了行为举止的重要性
they completely forget that what they’ve done the past actually does matter as well.
所以我们要谈谈对于这些问题的准备
So let’s talk about preparation for these questions.
首先我要提醒你们的是针对你的简历做一个快速的预先排练
One of the first things I recommend you doing is just preparing a quick walkthrough of your resume
你会在面试官问及“做一下自我介绍”
that you’d use whenever your interviewer asks you something like “tell me about yourself”
或“介绍一下你的学术背景”及类似问题上用到这些
or “walk me through your background” something like that.
还会问到 你职业生涯的起点以及从那以后每年的工作经历
And then drop back to the beginning of your career and work through chronologically from there.
你可能会回答“我在某某公司做一名软件工程师
So you might say something like “Hi, I’m a software engineer at such and such company,
我的专业是计算机科学 拥有宾夕法尼亚大学的学士学位和硕士学位
my background is in computer science, I did my bachelor’s and master’s at UPenn
然后做了x y z等工作
and then went to do x y&z.
你可以讲快一点 没必要花费时间描述过多的细节
You can go fairly quickly so it’s really not the time to spend a ton of detail.
实际上 如果面试者事无巨细地讲述他以前做过的所有工作的话
In fact, when candidates try to tell everything they’ve done the past
往往会事与愿违 还会使面试官失去兴趣
it actually backfires and the interviewer stops paying attention.
我建议你要考虑以下几件事
But I do recommend a few things that you think about.
第一是想出几种方式来迅速彰显你的成功
The first thing is think about quick ways that you can show that you’ve been successful.
可以是你建立的一个专题 一次晋升 一个奖品
So that can be a feature you built, a promotion, an award,
或你做过的具体产品 尽量把这些快速罗列一下
concrete things that you’ve done and try to slip those in there really quickly.
第二点建议是 考虑一下
The second thing I recommend you do is just think about
你想要我问你什么问题 并把我往那个方向引导
what you would like me to ask you questions on and drive me that direction.
如果你说你前面的四年就职于B公司
So if you say I spent the last four years at Company B,
主要负责重建内部缓存基础架构
been focusing a lot on rebuilding our caching infrastructure in-house.
很自然的我接下来就会问你有关该项目的问题
It’s very natural for me then to ask you follow-up questions about that project.
所以说 把我往你想要我去的方向引导
So drive me in the direction you want me to go.
第三点是考虑你的兴趣爱好
And the third thing is think about your hobbies.
任何技术相关的爱好 如参加编程马拉松 编程比赛
Certainly any technical hobby, going to a hackathon, coding competitions
参加HackerRank网站的比赛 或额外做一些项目
like those on HackerRank, or doing projects on the side
即使你并没有计划让该项目投入运营也可以
even if you have no plans to ever launch that app,
参加Coursera的在线课程
building a, you know, taking a class on Coursera
学习scala等 所有技术相关的爱好都应被提及
learning scala on the side, anything technical should be mentioned.
对于非技术相关的爱好 提及它们也没什么坏处
But for non-technical hobbies, you know, it never hurts to mention them too,
但是在你说的时候 想一下是否可以表述的与技术相关
but when you do it think about if there’s a way of framing them in a way that makes them relevant.
比如说 我认识一些人非常擅长跑步
So for example somebody I know is super into running
在大多数顶尖的科技公司
which you know is not particularly relevant
这对工作都没什么意义
for a job at pretty much any of the top tech companies.
但是如果他参加过一百英里超长距离马拉松赛跑
But as it turns out he had signed up for a hundred mile ultramarathon
这真的需要跑一百英里
that is actually running a hundred miles.
他在60英里的时候退出了 没有跑完全程
He quit though at mile 60 so he never finished.
他之所以退出 是因为在跑了30英里时 伤到了脚踝
And he quit at 60 because he hurt his ankle at mile 30.
你听到这些 不止会想“真棒 这个人擅长跑步”
You hear that and you don’t just think “okay cool this guy’s into running,”
还会想“这个人一定对工作有极大的热情
you think “wow this person must have have a tremendous work ethic
才能训练自己去跑一百英里
to train for running a hundred miles
并真的跑了60英里
and then actually run 60 miles.
他一定希望扫清遇到的所有障碍
He must be really willing to push past hard obstacles
因为他脚踝受伤仍然坚持跑”
because he kept running after hurting his ankle.”
扫清遇到的障碍 工作努力
Pushing past obstacles, working really hard,
这些当然和工作相关了
those are absolutely relevant attributes
所以虽然跑步这件事与工作无关也可以
even if the specific implementation of running isn’t all that relevant.
从这个角度审视你的爱好——它们能怎样展示团队合作
So think about your hobbies in that perspective – how do they show teamwork,
展示对学习的促进 使你乐于冒险等类似的事
drive to learn, willingness to take risks and anything like that,
怎样才能把这些展示出来?
how can you bring out those attributes.
然后回想下你以前的经历
Then pour through your past background and think about
考虑几个你要讲的项目 好好准备一下
a couple projects that you’re going to be particularly well prepared to talk about.
挑选项目要基于以下原则:你做的比同组人多
Pick these out based on what you were doing more so than the rest of your team.
换句话说 最好选一个无聊的项目
So in other words it’s better to pick a boring project
但你负责的部分很有趣 而不是反过来
where your part was interesting than the other way around,
然后再考虑一下 面试官可能会问的典型问题 技术相关的与技术不相关的
and then think about the typical technical and non-technical questions that they might ask.
我可能会问的一些技术相关问题像这样
Some of the technical questions I might ask are things like,
你遇到的最大的挑战是什么? 你用到的架构是什么?
what were the biggest challenges, what was the architecture,
用到的技术有哪些?你挑选这些项目
what were the technologies, how would, you know, what were the
有什么含义? 当然也会问一些软能力方面的内容
implications of picking those things but then also the soft side.
团队合作的情况如何?你怎样才能展示出影响力或领导能力? 诸如此类的问题
What was the teamwork dynamic like, how did you show influence or leadership anything like that.
一定要确保我们讨论的是你的项目
Make sure we’re talking about your projects
你要着重说明你的任务和你的贡献
that you’re really focusing on your role and your contributions.
通常对于一个团队合作项目 人们会说“我们” “我们团队”
Oftentimes people in team projects, everything they say is “we,” “us,” “the team”
这很不可思议 因为实际上要谈的是他们自己所做的工作
even strangely when they’re actually talk about things that they themselves did.
他们却用了“我们”这一代表整体的词
They use this global “we” thing.
一定要了解这一点 你要重点说明你的任务
So be aware of this and you really want to focus on your role.
也要提前想一下 怎样做才能与众不同
And then also think in advance about what you would do differently
这让我想到了最后一条建议来结束今天的课程
and that brings me to how want to wrap up here which is
在被问到有关错误 失败以及弱点
that one of the mistakes a lot of candidates make
等不好的一面的相关问题时 许多面试者常犯的错误之一是
when they get asked questions about mistakes and failures and weaknesses and all this bad stuff
他们想要给面试者留下一个正面的印象
is they get so focused on trying to convey this really positive impression
所以在被问到不好的一面时 他们就想把它隐藏起来
that when they get asked about anything bad they want to hide it from me
但是结果却事与愿违
and this completely backfires.
如果一个人在被问到相关问题时 从不公开地
If somebody doesn’t talk openly about the stuff they’ve done,
谈论自己做得不好的方面
you know, not so well when they get asked about that
我不会认为“他从来没做错过事”
I don’t think “he didn’t do anything badly,”
而是认为“他不愿意承认自己的失败
I think, “you’re either unwilling to admit to your failures
或只是没意识到失败”
or you just aren’t aware of what they are.”
无论怎样都是个严重的问题
Either way it’s a big problem.
最好的做法是诚实
So the best thing you can do is be very honest
并且在被问到时 坦诚地说说你做过的错事 经受的失败等
and open about all the bad stuff mistakes failures etc. when you’re asked them
你仍然可以很自豪 并且希望去详细地与人讨论
but also be proud and be willing to talk and specifics about
你做过的很酷的事 很难的事以及有挑战性的事
the cool things the hard things and the challenging things you’ve done.
再次强调 我希望你能记住
So again I really really encourage you to remember that even these technical interviews
技术面试不只与技术有关 也和你自身 你的学历背景有关
are not all about technical stuff, they’re also about yourself and your background
所以一定要好好准备这些问题
so be prepared for those questions.
祝你好运
Good luck.

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在技术面试中,不要只关注技术问题,行为举止问题也很重要。

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视频来源

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