未登录,请登录后再发表信息
最新评论 (0)
播放视频

面试问题怎么答:你是怎么处理难题的?

"How did you handle a difficult situation?" in Job Interview

雇主们都喜欢问这个问题
Employers like to ask the question,
“跟我讲讲你在工作中遇到过的
“Tell me about the difficult situation, conflict or challenge
困境 冲突或者是挑战”
you faced in the work place.”
他们还可能以别的形式问你这个问题
You were most likely be asked this question in one form or another.
雇主让你举出实例是想评估你的
The employer is checking your critical thinking skills
批判性思维能力 看你是否
by asking you to relate to a specific instance were you…
A 能掌控具有挑战性的情况和冲突
A.Took charge in handling a challenging situation or conflict.
B 在此过程中能团结同事 协调合作
And B.Collaborated with your coworkers as a team in order to do so.
雇主正在评估你的批判性思维能力
The employer is checking your critical thinking skills,
解决问题的方法以及
approach to the problem, and the level of responsibility
在困境时的责任感
you take in challenging situations.
所以 准备一些你如何掌握和解决问题
So it is important that you think of good examples
的好例子是非常重要的
that involved you handling and resolving a problem.
-给我讲讲你在工作中遇到的有挑战性的事情
-Tell me about a time you faced a challenging situation in the work.
-有一次一个顾客朝我大喊
-One time a customer was yell at me.
-我又不是老板 所以我让她去找经理
-I don’t write the rules, so I let her know that where can get my manager.
一定要确保你用的例子
It is important to make sure that you use an example
能证明你解决难题的能力
that demonstrates your ability to handle a tough situation.
举一个你把问题推给上级的例子
It does not make sense to use an example that involves
是不行的
elevating the situation to a superior
也不要说自己没责任去解决问题
and not being the one responsible for the resolution.
这也是一个证明你善于
This is also a good chance to show your ability
团队协作的好机会
to work as a part of a team.
有能力分析问题
Being able to analyze a problem,
善用意见和建议或别的
utilizing the advice and suggestions and
能证明批判性思维能力的东西
others demonstrate good critical thinking skills
可以表现出你是个善于团队协作的人
and shows you’re a team player.
为了让你的故事更具感染力
In order to tell an affective story,
让你的例子更有条理 可以使用”PAR 模板”
and frame your example, use the “PAR MODEL”.
P 代表问题
P, stands for problem.
你遇到的问题或挑战是什么
What was the problem or challenge you’re facing?
A代表行动
A is for action.
你和你的同事怎么去分析这个问题
How did you and your coworkers analyze a problem
采取了什么行动去解决它
and what actions did you take in order to solve it.
R代表结果
R is for result.
你的办法产生了什么积极结果
What is the positive outcome as a result of your actions?
在讲的例子里 必须表现你的实力
And in this story, strong is necessary.
表现出你在这件事情里学到了很多
You want to show that you learn from the experience,
而且你为各方都创造了一个
and create a positive situation or environment
利好的情况或环境
for all parties envolved.
让我们来看一个好的例子
Let’s look at a good example of a candidate
一个应聘者给出的逻辑严谨的答案
who is structured her answer well.
讲述的是一位项目经理
Here, we have a project manager working
要和她的两位同事赶在最后期限前完工
with two of her colleagues to meet the deadline.
她的同事关于项目的细节
Her colleagues were not able to agree with each other
不能达成一致
on the details of the project.
有一次 在一家建筑公司做项目经理
One time, while working as a project manager in a builder’s construction company.
我和两位同事
I was working with two of my colleagues
要赶在期限前完成方案的设计
to meet the deadline on the proposal we were drafting.
他们对如何实施方案意见不一致
They could not agree with each other on how to approach the proposal,
但是期限快到了
and the deadline is near.
很明显我们需要比平时配合得更好
It was obvious we needed to work better as a team,
所以 我请他们吃午饭
so I invited them both to a lunch,
饭桌上我们可以将项目的细节问题展开来讨论
where we were able to open with discuss the details of the project.
让他们能听到彼此计划的全部细节
Allowing both of them to hear the full sculpture of each other plans.
一起吃饭让他们有机会认识到
Having lunch together gave them the opportunity to see that
彼此在大的方面见解还是一致的
they both have some of the visual of the big picture,
只是在小的 不重要的细节上意见不一
but disagree about smaller, less important details.
在听取了他们的计划后
After hearing both of their plans,
我们列了一个清单
we made a single list,
采用了大家都同意的最好的最高效的方法
using the best and the most efficient ideas that we all agreed on.
最后 我们设计了一个可靠的方案
In the end, we ended up drafting one solid proposal
成本比预算还低 客户非常高兴
that was under budget, making our client very happy.
此后 我的两个同事合作得比以前更好
It turned out that after work, the two worked together even more,
在我还在公司期间 他们完成了一些非常好的项目
producing some of the best projects we had in my time with the company.
我觉得这件事提高了我的
I feel that experience help me improve my ability
合作能力和协调团队的能力
to collaborate and work as an integral part of a team.
当然 也提高了我的领导能力
Well, growing in my leadership’s skills as well.
记住 当回答这类问题时
Remember, when answering the question,
假设你在工作中遇到过
pretending to a time you were faced with
具有挑战性或难搞定的情况
a challenging or difficult situation in the workplace.
举例子讲述你是如何推动事情的进展
Use examples that demonstrate how you step up
如何在与同事合作时发挥领导作用
and took a leadership position by collaborating with your coworkers.
我们可能无法为你提供一个现成的答案
We’re may not be in positive when giving your an answer,
但你可以用”PAR模板”去描绘你的故事
and use the “PAR” system to frame the story.

发表评论

译制信息
视频概述

面试时常被问到如何处理难题,这里给出了回答的标准答案

听录译者

blue_shirley

翻译译者

研究僧

审核员

译学馆审核团D

视频来源

https://www.youtube.com/watch?v=H25RnmslChI

相关推荐