– Hmm, I don’t want to get in trouble
(laughs) with this one.
– How can you get things for free?
Upgraded room or a comped room?
I definitely recommend that you just ask,
or complain about the view, size, or
if the room’s dirty, your neighbors are loud,
whatever the case may be.
– Be cool.
Don’t make stuff up.
Nobody cares about your anniversary.
The only anniversary I care about
is the one where you’re handing me a $ 20.
– It depends on the occupancy, depends on the person,
depends on the guest.
– Don’t book off the discount sites,
cause we know how little you paid for it,
so when it comes to upgrades, back of the line.
– I have had people who have not wanted to pay for the room,
and actually have come up with nefarious ways
to get things for free.
They said that there was a rat in the room.
The security team went to investigate,
and there was a little rat in the room,
but in the trash can therewas a receipt from PetSmart. Well,
the person and their new pet rat got kicked
out of the hotel, with no refund.
– Well, there’s alwaysthe used condom excuse.
That’s a classic.
We found a used condom under the pillow.
兄台 你没有 除非那是你用过的
Dude, no you didn’t, unless that was yours.
What’s the dirtiest thing in the room?
– All things fabric.
沙发 椅子 奇怪的毯子
Couches, chairs, the weird blanket
that they put on top for the color accent.
– Probably the TV remote.
It’s electronic, so you can’t really just spray it down with chemicals.
I think it just kind a gets put back
on the desk, and that’s about it.
– People use the bathroom,don’t wash their hands.
Then they touch the remoteafter relieving themselves,
in or out of the bathroom.
Have I had any weird celebrity encounters,
and the answer to thatis too many to remember.
– I’ve seen many celebritiesin their underwear.
Nobody that you actuallywant to see, though.
– I had someone call me from their bathroom,
and ask me to come assist’em in the tub,
and then she would do things to me,
if I would do that for her.
– Sometimes celebrities will check in under a different name.
I had somebody stay at a hotel one time,
and somebody asked me,
“Was that this person?”
I was like,”No, we don’t have anybody
“staying in the hotel by that name.”
One of the most awkward moments, and I’m not
gonna name drop any celebrities, for example,
if say Kim Kardashian was in front of me,
and I didn’t know who she was, okay,
what’s the last name for the reservation?
(fingers snapping) Instant insult.
They just get really offended, like…
Have you witnessed any porn shoots?
– I actually helped the guys bring up their phone equipment,
and they tipped me with a sweatshirt
that had the porn company logo on it.
确实 这儿风景不错 房间也挺好
– I mean, it’s a goodview, it’s a nice room,
the beds are beautiful.
I don’t blame them.
– They kind of have the attitude of like, “Yeah, we paid for this room,
“we’re gonna do whateverthe hell we want in it.”
– Do employees know when you book a room
to have a one night stand?
Yes, we do.
Usually, it’s a bunch of giggling, snuggling,
making out on said couch in front of employees,
and then we’re just standing there like,
“Right, so could you kindly insert your credit card for incidentals?”
– Not only do we know that you’re there for a one night stand,
but we also knew who your wife is,
cause you checked in with her an hour ago on a different floor.
When you call down andask us to deliver condoms,
we also know that you’renot really a magnum, dude.
Can you replace items from the minibar without getting in trouble?
You can try, but it’s really hard,
because you got to find a pony sized
bottle of diet cherry Coke and a can of M and M’s.
Know how hard it is to find a can of M and M’s?
– Everything in that minibar is inventoried and everything.
We’ll probably be able to tell if it’s not something we’ve already bought.
– If you don’t want to pay for the $ 7 bottles of water from the minibar,
you can just go refill your same bottle down at the fitness center.
By law, they have tohave water for you there.
– Why are people not allowedto smoke in hotel rooms?
Do you know how long it takes to
actually clean a room that’s had a smoke owner in it?
It’s a health hazard, number one.
Number two, it knocksout the room for a week.
I’m not gonna havesomebody smoke in a room,
and then when a teenage kids
goes to lay down on a pillow, “Hmm,
mommy, it smells like Camel.”
Do I know when people aresmoking weed in the room? Yes,
I’ve had to go and inquire.
他们就 “没有 我们现在没抽”
They’re like,”No, we’re not smoking.”
– Do we say anything?
那要看情况了 兄弟 借根烟吗
That all depends, man, you sharin’? Weed,
nobody cares about,
because we know that they’re not gonna be causing any trouble after.
They’re just gonna be sitting around and watching movies and raiding the minibar.
That’s the clientele we want.
所以 礼貌点 对别人好点儿
– So, just be a nice person,treat everybody well,
enjoy yourself, make our lives easier,
and we’ll make your stay incredible.
(country style music)