Talking on the phone can sometimes be intimidating.
Maybe you don’t like talking to strangers
or you worry that you say the wrong thing.
This is completely normal
and actually pretty common with a lot of people.
Here are 5 tips that may be able to help you overcome your phone anxiety.
This may seem pretty simple
but taking a couple of deep breaths before or during your phone call
can help calm your nerves and clear your mind.
It can also help you to slow down
and give you some time to think through things.
Making practice calls is a great way to increase your confidence.
Try calling a local business and simply saying:
“Hi, I was wondering what your store hours are today?”
Once they give you an answer,
thank them and then hang up.
And just like that,
you’ve made a phone call and got some practice.
No.3 “Could you repeat that?”
Asking someone to repeat what they said
when you were having trouble hearing them can be helpful.
Feel free to say something like:
“抱歉 我没听清 你能再说一遍吗？”
“Sorry I didn’t catch that, could you repeat yourself?”
It’s a pretty common request
and it’ll help your conversation to go more smoothly.
No.4 Prepare notes.
If you worry that you might forget some key information or misspeak,
you can write down any important notes before the call.
This way if you freeze up,
you can always refer to your notes to help you get back on track.
No.5 Keep calm.
If the person you’re speaking to is upset or uncooperative,
it’s important to keep calm
and try to calm them down as well.
Be sure to listen to them,
acknowledge how they feel
and try to approach the conversation from a practical and fact-based point of view.
Speaking on the phone isn’t always easy,
but we hope these tips are able to lessen your fears
and boost your confidence.