Hello, my name is Lisa Thomson
and today we are going to talk about two things.
How to use the CAR method to
structure your responses to behavioral interview questions
and how a CAR story spreadsheet
can be a useful tool to catalog your stories.
The CAR method structures your answers
by discussing the challenge, action, and result
of the situation you are describing, in that order.
For the challenge, talk about the role you had,
the company you were working for at the time,
and what made the challenge important.
Challenges can be anything, from new business innovations
to making a process more efficient,
to improving morale on a team.
They can be in the context of management, promotions,
and even failing at something.
管理 晋升 甚至失败
Provided you can demonstrate that you learned
from the process and can make sure it doesn’t happen to your new employer.
For example, we were working on a six-month contract
for a high-value client, when our agency merged
with another, larger firm.
It was my role to lead the transition for my group
while also communicating with our client
to keep the project on track.
For the action, describe clearly and succinctly
the specific actions you took.
I set up weekly check-ins with the client
to update them on the progress of the merger.
This cemented an important level of trust between us.
I also had regular one-on-ones with each person on the team,
both to assess how they were handling the change
and to make sure we would meet our deadlines.
For the result, describe clearly
and succinctly the impact you had.
We ended up completing the project on time
and meeting all of their specifications,
which led to a five million dollar reduction in operating costs.
It was incredibly rewarding to
navigate a lot of change and succeed under pressure.
The key is to provide just enough information
to answer the question, and then stop.
Try to keep your response under two minutes and aim for
using 20 seconds for challenge, 80 seconds for actions
and 20 seconds for results.
Many people find that creating a CAR story spreadsheet
is a helpful way to catalog their stories.
The CMC calls this a CAR matrix,
a document with MBA competencies across the top
and short descriptions of your CAR stories down the side.
The MBA competencies we see most employers asking about
are analytical problem solving, communication, leadership, teamwork,
是分析和解决问题的能力 沟通力 领导力
comfort with ambiguity, and initiative.
Ideally, you should have at least two stories
for each of the competencies.
If you’re struggling to think of 10 to 12 stories,
make sure that you review all the bullets on your resume,
read past performance reviews, and think outside of professional environments
to school or volunteering roles.
Now that you better understand the CAR method
and the CAR matrix, practice your interview responses
using this framework aloud.
You can do a mock interview with classmates,
set up an individual mock interview with your CMC coach,
attend a group mock interview session
with the CMC, or record yourself using InterviewStream.
Thank you for watching.
If you have any questions,
feel free to reach out to your CMC team.
Hello, my name is Lisa Thomson