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面试小技巧:CAR叙述法 – 译学馆
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面试小技巧:CAR叙述法

CAR Stories

Hello, my name is Lisa Thomson
大家好 我是丽萨·汤姆森
and today we are going to talk about two things.
今天我们来谈谈两件事情
How to use the CAR method to
如何运用CAR方法来
structure your responses to behavioral interview questions
规划行为类面试问题的答案
and how a CAR story spreadsheet
还有就是 能帮你整理故事的
can be a useful tool to catalog your stories.
CAR矩阵故事表
The CAR method structures your answers
CAR方法是一种回答问题的结构
by discussing the challenge, action, and result
它按顺序描述某个场景下的
of the situation you are describing, in that order.
挑战 行动和结果
For the challenge, talk about the role you had,
挑战部分:你要讲讲当时自己所处的角色
the company you were working for at the time,
以及当时你工作的公司
and what made the challenge important.
是什么使得这次挑战很重要
Challenges can be anything, from new business innovations
挑战可以是任何东西 从业务创新
to making a process more efficient,
到流程优化
to improving morale on a team.
或是团队士气提升
They can be in the context of management, promotions,
这些事情的发生背景可以是
and even failing at something.
管理 晋升 甚至失败
Provided you can demonstrate that you learned
只要你能说明你从中学到了东西
from the process and can make sure it doesn’t happen to your new employer.
并确保这不会在新公司里发生即可
For example, we were working on a six-month contract
比如说 我们正设法说服一个高价值客户
for a high-value client, when our agency merged
签订一个为期六个月的合同
with another, larger firm.
此时我们机构和另一家更大的公司合并了
It was my role to lead the transition for my group
我的角色是带领我们小组转型
while also communicating with our client
同时和客户保持联络
to keep the project on track.
以维持项目正常运转
For the action, describe clearly and succinctly
行动部分:简洁明了地描述
the specific actions you took.
你所采取的具体行动
I set up weekly check-ins with the client
比如 我负责召开与客户的周例行会议
to update them on the progress of the merger.
向他们报告公司合并的进程
This cemented an important level of trust between us.
这大大增强了我们与客户之间的信任度
I also had regular one-on-ones with each person on the team,
我也定期和每个团队成员一对一谈话
both to assess how they were handling the change
既能评估他们在如何应对这次变化
and to make sure we would meet our deadlines.
也能确保我们能按期完成项目
For the result, describe clearly
结果部分:简洁明了地描述
and succinctly the impact you had.
你所做的行为的影响
We ended up completing the project on time
比如 我们最终按时完成项目
and meeting all of their specifications,
并满足了他们所有的要求
which led to a five million dollar reduction in operating costs.
减少了500万美元的运营费用
It was incredibly rewarding to
我在这次变化中顶住压力
navigate a lot of change and succeed under pressure.
并取得成功 实在受益良多
The key is to provide just enough information
关键是要提供回答问题所需
to answer the question, and then stop.
恰当好的信息 然后就停下
Try to keep your response under two minutes and aim for
尽量让回答保持在两分钟内
using 20 seconds for challenge, 80 seconds for actions
给挑战分配20秒 行动分配80秒
and 20 seconds for results.
结果分配20秒
Many people find that creating a CAR story spreadsheet
很多人发现制作一个CAR故事表
is a helpful way to catalog their stories.
会有助于他们对自己的故事进行归类
The CMC calls this a CAR matrix,
CMC把这个称为CAR矩阵
a document with MBA competencies across the top
这个文档的纵坐标则是MBA能力
and short descriptions of your CAR stories down the side.
而横坐标是CAR故事简介
The MBA competencies we see most employers asking about
我们看到 大多数雇主问的MBA能力
are analytical problem solving, communication, leadership, teamwork,
是分析和解决问题的能力 沟通力 领导力
comfort with ambiguity, and initiative.
团队合作能力 适应不确定性和主动性
Ideally, you should have at least two stories
在理想情况下 每一个能力下
for each of the competencies.
都应准备至少两个故事
If you’re struggling to think of 10 to 12 stories,
如果你很难想到10到12个故事
make sure that you review all the bullets on your resume,
你可以再看一下你的简历上所有要点
read past performance reviews, and think outside of professional environments
读一遍之前的绩效评估 跳出专业领域
to school or volunteering roles.
考虑下学校和志愿服务的经历
Now that you better understand the CAR method
既然现在你对CAR方法和CAR矩阵有了所了解
and the CAR matrix, practice your interview responses
你可以通过这个框架
using this framework aloud.
来大声练习你的面试对答了
You can do a mock interview with classmates,
你可以和你的同学们模拟一次面试
set up an individual mock interview with your CMC coach,
和你的CMC教练安排一场个人模拟面试
attend a group mock interview session
通过CMC加入一个模拟面试小组
with the CMC, or record yourself using InterviewStream.
或是使用InterviewStream录下自己的回答
Thank you for watching.
感谢你的观看
If you have any questions,
如果你有任何问题
feel free to reach out to your CMC team.
你可以随时联系你的CMC团队

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视频概述

如何让自己的面试回答更能打动面试官?在本视频中,丽莎•汤姆森介绍了CAR叙述法,进行剖析,并给出了具体建议。快来看看吧!

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视频来源

https://www.youtube.com/watch?v=z1RhqQwuFgM

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