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面试时的五种回答方式

5 Ways to Respond to a Job Interview Question (When You Don't Know the Answer)

Hey, it’s Annemarie with Speak Confident English.
嗨 欢迎来到《自信英语》 我是Annemarie
This is exactly where you want to be every week
在这里 你每周都能学到
to get the confidence you want for your life and work in English.
如何用英语获得生活和工作中所需的自信
This week I’m answering a question from someone in my community
本周 我将回答由我的社区成员提出的
about job interviews in English
一个关于英语面试的问题
and how to avoid those awkward long pauses
在面试中 如果你感觉被卡住了
if you feel stuck or you don’t know
或者不知道自己想说什么的时候
what you want to say in the interview.
如何避免那些尴尬的长时间停顿
I love this question
我喜欢这个问题
from Larisa in my Speak Confident English Facebook community
这是由Larisa在我的自信英语Facebook社区中提出的
because it’s something that happens to native and non native speakers.
因为这种事在母语和非母语人士身上都会发生
You might forget the words that you want to use in the moment and feel stuck
你可能会忘了当时想用的词 感觉卡住了
or maybe you don’t know how to answer the question.
或者也许你不知道该怎么回答这个问题
It might be a question you’ve never thought about before
这可能是一个你从未思考过的问题
or maybe they’re asking about something you just don’t know
或者他们问的是你不知道的事情
and you have two options.
你有两种选择
Number one, you could have one of those.
第一种 你可以用下面这些词
Mmm

Hmm.

I uh, um
我 呃 嗯
Hmm.

You could use one of those awkward silences
你可以用其中一种奇怪的声音和词
with all those funny sounds and words.
来应对尴尬的沉默
And how do you think those awkward silences look?
你觉得这种尴尬的沉默看起来怎么样?
Yes, they definitely look like you’re nervous
是的 在别人看来 你肯定很紧张
and that you’re not prepared.
而且没准备好
The other option is to
另一种选择是
know how to handle those situations successfully
知道如何成功地处理这些情况
so that you look like you are in control,
这样看起来就像是你在掌控局面
you’re thinking clearly
你思维清晰
and you’re able to communicate exactly the way that you want.
并且能够准确地按你想要的方式进行沟通
That is what I’m going to help you do in today’s Confident English lesson.
在今天的《自信英语》课上 我将帮你们做到这一点
I’m going to give you five ways to answer a job interview question.
我将提供五种回答求职面试问题的方法
When you’re feeling stuck or
我也会举一些你被卡住
you don’t know the answer and I’ll give you some examples as well.
或者不知道答案的例子
《自信英语》
提升你的英语 改变你的人生
Strategy number one when you’re feeling stuck in a job interview
当你在求职面试中感到进退两难时
is to buy yourself some time.
策略一是 给自己争取一些时间
To buy time is an English idiom.
To buy time是一个英语习语
That means that you want to delay one thing
意思是你想推迟一件事
so that you have time to do something or achieve something else.
这样你就有时间做别的事或完成其他事情
In this case, you want to delay answering the questions
在这种情况下 你希望推迟回答问题
so that you have time to think
这样你就有时间思考
and get all of your thoughts organized so you can communicate clearly.
整理思路 以便进行有效的交流
This is a strategy native speakers use all the time
这是母语为英语的人经常使用的策略
and as a result we have many different things that you can say.
这样你就有很多不同的东西可以说了
Here is exactly what you should do
这里有一些你该做的事
first after the question, take a short pause.
首先 在被提问后 稍微停顿一下
I mentioned this tip recently
我最近在我的
in my lesson on seven tips for successful phone interview in English.
《英语电话面试成功的七大秘诀》课上提到了这一点
Taking a short pause allows you to have a moment
短暂的停顿可以让你有片刻的时间
to breathe and calm down,
去喘口气并冷静下来
evaluate the questions so that you’re sure to understand it correctly
评估问题 以确保你正确地理解了问题
and get all of your thoughts together
汇集你所有的想法
so that you can communicate your answer clearly.
以便你能清楚地传达你的答案
Then after your pause,
在停顿之后
use one of the following phrases to buy yourself just a little bit of time.
用下面的语句之一来为自己争取一点时间
As you’re saying these words,
当你说这些话的时候
your mind should be quickly thinking about what it is that you want to say.
你的大脑应该快速思考你想要说什么
That’s a great question. Let me think about it for a moment.
这个问题很好 让我思考一下
I would say that
我会……
number two.
第二种语句是
Wow, that’s a really good question
哇 这真是个好问题
and I’ve honestly never thought about it before.
老实说 我以前从未想过这个问题
Let me take just a moment to think.
让我花点时间想一想
I guess I would say that
我觉得我会……
number three,
第三种回答
that’s a complex question.
这是一个复杂的问题
Let me collect my thoughts just for a moment
让我花点时间整理一下思绪
so I can make sure to answer clearly.
以确保我能表达清楚
I would start with
我将从……开始
number four.
第四种回答
Oh,let me think back for a moment on my experience.
啊 让我回想一下我的经历
I definitely remember a time when…
我清楚地记得有一次……
And finally, number five is best used
最后 当你真的不知道答案
when you truly don’t know the answer
你需要更多的时间去思考
and you’d need more time to think, but you want to be careful about using it.
但你想谨慎回答时 第五种回答是最好的
You could buy yourself some time by saying,
你可以说这些话来为自己争取一些时间
that’s a question I really need to think about.
这个问题我真的需要考虑
Can I take some time with it
我能花点时间思考吗?
and can we come back to it later in the interview?
我们可以晚一点再谈这个问题吗?
This is perfectly appropriate to use in a job interview,
这句话非常适合在求职面试中使用
but be very careful
但是要非常小心
if you use a phrase like this,
如果你使用了这样的语句
you definitely want to remember to come back to it in the interview.
一定要记得在面试中再提到这个问题
Don’t pretend that you can ignore it.
不要假装可以忽略它
Your interviewer will not forget that you avoided the question
你的面试官不会忘记你回避了这个问题
and they will wait for you to bring it up again in the interview.
他们会等你在面试中再次提出这个问题
So if you need that extra time to think,
所以 如果你需要额外的时间去思考
it’s definitely okay to ask for it.
你完全可以提出要求
Just remember
只要记得
to come back to the question when you’re ready.
当你准备好了 要再回到这个问题上
Strategy number two is to clarify the question.
策略二 是弄清这个问题
This is another way for you to buy yourself a little time.
这是你为自己争取一点时间的另一种方式
When you’re clarifying,
当你阐明问题的时候
you’re asking the interview to explain or define the question further
你是在要求面试官进一步解释或定义问题
to make sure that you understand it correctly.
以确保你正确理解它
Here are three things that you can say to do that.
要做到这一点 你可以有三种说法
Number one,
第一种
I’m not sure I understand that question fully.
我不确定我是否完全理解了这个问题
Could you explain what you mean by
你能解释一下你说的……是什么意思吗?
number two
第二种
I’m sorry. I’m not sure what you meant by that.
抱歉 我不确定你这话是什么意思
Could you repeat the question please?
你能重复一下这个问题吗?
And number three
第三种
I want to make sure I understand the question correctly.
我想确认一下我对问题的理解是否正确
You’re asking if,
你在问“是否”
and then rephrase the question in the way that you understand it.
然后用你理解的方式来重新表述这个问题
Strategy number three is one of my favorites
第三个策略是我最喜欢的策略之一
and it might surprise you.
这可能会让你大吃一惊
This strategy is to think out loud.
这个策略就是大声思考
This is something I love to teach my students
这是我在我的“自信求职面试”课程中
how to do in my Confident Job Interviews course
喜欢教学生去做的事
because interviewers want to see how you think and work.
因为面试官想要看到你是如何思考和工作的
That’s one of the reasons they ask difficult questions.
这是他们会问一些难题的原因之一
They know that you’re feeling nervous
他们知道你紧张
and they know that you won’t be able to answer every question perfectly.
也知道你不可能完美地回答每一个问题
That’s okay.
没关系
They want to see how you respond to those difficult questions.
他们想看你如何回答这些难题
And how do you think through the process
你是如何通过这个过程
to get to the final answer?
来得出最终答案的呢?
Thinking out loud is a great way to demonstrate
大声思考是展示
your process of evaluation and solving a problem.
你评估和解决问题过程的好方法
So how can you best think out loud
那么 在面试问题中 你怎样才能
in an interview question?
最有效地表达自己的想法呢?
Let’s imagine that an interviewer asks you about you
让我们设想一下 一位面试官问你
your process for dealing with unhappy customers
让你去处理不满意的客户的流程
or your process for on-boarding a new employee.
或者招聘新员工的流程
Maybe you don’t have a process yet,
也许你还没有经历过这样一个流程
so instead you could imagine
所以你可以想象一下
what you would do in that situation in the new position
在新的职位上 你会做什么
and you can start your answer with something like
你可以这么开始你的答案
in this position,
在这个职位上
if I were dealing with an unhappy customer,
如果我在和一个不满的客户打交道
I would start with
我会从……开始
and then continue through the steps or the process you would go through
然后继续说你的步骤或流程
As you do that
采用上述策略时
be sure to use signposting language or transition words
一定要使用路标词或过渡词
like firstly, secondly, and then after that and finally,
比如首先 其次 然后 最后
this will help your answer to flow smoothly.
这会让你的答案更顺畅
If you’re one of my students in Fluency School
如果你是我的“流利学校”
or Confident Job Interviews,
或“自信求职面试”课程的学生之一
you know how much I love signposting
你就会知道我有多喜欢路标词
and how important it is for clear communication.
以及它对清晰沟通的重要性
All right, strategy number four for how to answer job interview questions.
好了 如何回答求职面试问题
When you’re feeling stuck or don’t know, the answer
当你感到被卡住或者不知道答案时
is to focus on what you do know.
策略四是 把答案聚焦在你知道的事情上
This is perfect when the interviewer asks you about
这完美适用于这种情况 当面试官问到
a specific definition concept
一个具体的定义概念
or some job requirement in the job description,
或工作描述中的一些工作要求时
instead of simply saying,
不要只是简单地说
I don’t know or I’m not sure……
我不知道 或我不确定……
you want to think about something that is similar
你要想一些和问题相似的
that you are familiar with and use that in your answer.
你很熟悉的东西 把它用在你的回答中
For example, if an interviewer asks you about
例如 如果面试官问到
a specific software program that you will need to use in this job,
一个你在工作中需要用到的特定软件程序
but you’ve never used this program before.
但你以前从未使用过这个程序
Instead of saying,
不要说
I don’t know or I’ve never used that before,
我不知道 或者我以前没用过这个软件
can you think about a software program that’s similar
你能想出一个类似的软件程序
and use that in your answer
然后用到你的答案中吗?
and now strategy number five for how to answer when you don’t know the question
当你不知道如何回答这个问题的时候
is to follow up.
策略五是跟进
In my Confident Job Interviews course,
在我“自信求职面试”课程中
I talk about the importance of following up
我谈到了面试后跟进
and sending a thank you email after the interview
和发送感谢邮件的重要性
and what it should say.
以及在邮件中该说些什么
This email is also an opportunity
这封邮件也是一个机会
where you can highlight anything
邮件里 你可以强调任何
that you didn’t answer the way you wanted in the interview.
你在面试中没以你想要的方式回答的问题
I recommend limiting this to just one topic,
我建议把话题限制在一个
but if there was a job interview question
但如果有一个求职面试问题
that you didn’t know how to answer
你不知道如何回答
or you weren’t happy about your answer,
或者你对自己的答案不满意
you could say something like,
你可以这样说
I appreciated your question about
我对那个关于……的问题很感兴趣
and after having more time to think about it,
在有更多的时间思考之后
I’d love to give you a more in depth answer.
我想给你一个更深入的答案
And with that you have five simple ways to respond to a job interview question
有了这些 当你不知道答案或者卡住的时候
when you don’t know the answer or you start to feel stuck.
你就有五种简单的方法来回答面试问题
And now I want to hear from you.
现在我想听听你们的意见
In your experience with job interviews in English,
在你的英语求职面试经历中
what is a technique or a lesson that you’ve learned
你学到了什么技巧或教训
about how to respond when getting stuck or forgetting the words that you want to use?
当你卡住或忘词时 你是如何应对的?
You might have a strategy that
你可能有一个很好的策略
is perfect for someone else in our Confident English community.
这个策略非常适合“自信英语社区”成员
So I would love for you to share it here.
所以我希望你们能在这里分享
And if you’ve enjoyed this lesson, I would love to know.
如果你喜欢这一课 请让我知道
You can tell me in three simple ways.
你有三种简单的方式来告诉我
Number one, give this lesson a thumbs up on YouTube
第一 在YouTube上为这节课点赞
and subscribe to this channel
并订阅这个频道
so you never miss one of my Confident English lessons.
这样你就不会错过任何一节“自信英语”课
Number two, you can share it
第二 你可以在Facebook上
with friends and colleagues on Facebook.
把这节课分享给朋友和同事
And number three, if you know someone who has a job interview in English coming soon,
第三 如果你认识即将参加英语面试的人
you can email this lesson to them directly.
你可以直接把这一课通过邮件发给他们
Have a wonderful week.
祝你度过愉快的一周
Thank you so much for joining me
非常感谢您的收看
and I’ll see you next time for your Confident English lesson.
下期“自信英语”课再见

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视频概述

进行英语面试时,突然忘词或者不知道答案该怎么办?教你5种方法度过尴尬

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视频来源

https://www.youtube.com/watch?v=2cXmvZRtG0s

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